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Cindy represents all of the major insurance companies and is able to offer her individual, senior, and corporate clients a variety of options. Her knowledge, positive client rapport, and “can-do” attitude are well known among her clients, family, and friends. Her passion is in serving others at the office and in her personal life.
Cindy and Chuck live in Bridgewater, Virginia and have been married thirty years. As high school sweethearts from John Handley High School in Winchester, Virginia, they traveled to both attend James Madison University for their college years and fell in love with the Shenandoah Valley area. They decided to stay in the Harrisonburg area after graduation and are involved in many community and Church activities.
Cindy enjoys Bible study, traveling, photography, sports, helping and visiting her friends and clients, and spending time with her family.
Ryan was born and raised in the Shenandoah Valley where he lived for most of his life before moving to Delaware a few months before his marriage on 11/11/2011. He and his wife, Abby have four boys, Levi, Landon, Zane & Zander. While still a newlywed, Ryan earned a bachelor’s degree in business management from Wilmington University, and worked full time at Baltimore Aircoil Company (BAC). During his time at BAC, he received a certification in supply chain – Certified Supply Chain Professional (CSCP). Although he enjoyed his role in supply chain at BAC, Ryan always wanted to help people on a personal level and help them make sound financial decisions.
Ryan and his family moved back to Bridgewater, Virginia in April, 2018. He enjoys attending Bible study, preaching and teaching, and playing sports such as basketball and soccer. He also enjoys running, reading, salt and fresh-water fishing, golf, fellowshipping with friends and clients, and spending time with his family.
He looks forward to working in the family business and continuing to forge great relationships in Shenandoah Valley.
Brandon was born and raised in the Shenandoah Valley where he has lived for most of his life. He has always had a passion for music, and as a young man began taking guitar lessons. He has spent many years in the regional music scene playing guitar for different groups and is now playing with the popular group “The Hackens Boys.”
Brandon is eager to assist his clients with
their Health Insurance needs each year.
Vonni is the customer service specialist extraordinaire for Cornerstone Insurance. Her career experience has been in a variety of different fields including retail, banking, customer service, and postal service. Her positive personality and attention-to-detail are just two of the reasons for her success, but above all
that is her caring nature. Every question and concern of the client is important to her, and she will work toward a resolution for every matter, no matter how great or small.
Exercise and healthy living are a top priority for Vonni. She played sports growing up in the field with her brothers and was known to play as well as the boys. She loves to cook healthy recipes, play sports, exercise, work on the farm, play with her dogs, and spend time with her family.
Lisa Trout has served Cornerstone Insurance as a Client Services Associate for the past three years. She also works as an Office Clerk at James Madison University Dining Services and has been there for thirteen years. Lisa is a very hard worker and has this reputation since she often works two jobs at a time. Before her career, she was a stay-at-home mom to Danielle and Kaleb and now has the joy in her life of two grandchildren Sophia and Caleb. Growing up in the Shenandoah Valley and graduating from Turner Ashby High School has granted her an advantage to relating well to our community and our clients. Lisa enjoys reading, gardening, Bible study, bird watching and fishing. Lisa and her husband Randy live in Mt. Crawford, Virginia.
Louisa Mann grew up in Milton, Delaware and graduated from Harbor Christian Academy, a multi-family homeschool group. She went on to get her degree in Culinary Arts, graduating Suma Cum Laude. After marrying her long-time sweetheart, Louisa and her husband, Blake, moved to Virginia and now reside in Staunton, VA, where Blake is attending Mary Baldwin earning his Doctorate in Physical Therapy. Louisa is working as a client associate at Cornerstone Insurance Solutions.
Louisa wears many hats in the office these days, starting with handling the group insurance quoting, implementation, service and renewals. Her computer skills and efficiency are greatly valued by our corporate clients, along with her fun-loving nature and sense of humor. Her leadership during the Medicare open enrollment period is evident in the smooth handling of each and every client. Louisa is a hard worker and is busy helping our clients every day.
Cornerstone added Donna Erb to the team as a client services associate this year for the open enrollment period. Donna was born in Baltimore, MD, and has called Virginia her home for over 30 years. Donna’s sincere and kind demeanor make her a wonderful addition to the office. Clients particularly appreciate her listening skills, her patience and beautiful voice over the phone, and as one even described, “her voice is as smooth as honey.” She has been married to her high school sweetheart, Rudy, for 35 years, and they are parents to a daughter, Katherine, and a son, Karl. Donna has worked as a secretary/receptionist in the past, and appreciates being helpful where needed in the office during the busy Open Enrollment period.
Nessah is the Client Services Associate for Cornerstone Insurance. She comes with years of customer service experience under her belt and is a delight to have interacting with clients. Nessah was born and raised here in the Shenandoah Valley. She graduated from Spotswood High School and went on to get her Associates Degree of Science from Blue Ridge Community College. When job searching, Nessah seeked a career that would allow her to use some of the skills she learned in school, while also helping others. She has found the best of both worlds here at Cornerstone. In her spare time she enjoys baking delicious desserts and home decorating.